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Terms and conditions

Despatched times and insurance

 

 

Pre-orders

Please be aware that the turn round time for pre-orders is 6-10 weeks from closing date. Please don't order if you are not happy with this.

Due to clothing and nappies being made in different places, you will have a chose to ether wait for both to be post together or have them sent separately.  If you chose to post separately you will need to add clothing postage to your order. If you do not add clothing postage we will assume you want them posted together so the order will not be despatched until both sides are ready.

Please be aware that the colours for the cuffs/waistbands/lining on clothing may vary from what is on the mock ups if we feel that the colour we intended does not work for this item (as some colours are difficult to match). 

 

In stock fabrics

In stock fabric has a 2 week turnaround as they are made to order. Please do not order if you are not happy to wait.

 

Retail

Retail will despatched in 3-5 day

 

Insurance

If you wish to insure your order for the full amount please add insurance to your cart. If you do not and insurance, it will be sent royal mail stranded (£20 insured) with no extra and we do not take responsibility for loss or damage if you choose not to insure your parcel. We will not have to replace items if this should happen.

If you chose to insure your parcel, we will replace any lost or damaged items were posable or offer a refund if item is not possible to replace.

Insurance can be found in the postage section on the website.

 

 

 

RETURN AND REFUND POLICY

Cancellations will not be accepted after ordering from the pre-order sections once fabric has been ordered. There will be limited retail, so I encourage you to pre order.

 

Pre-order items can only be returned if there is a fault.  

Retail can be retuned at customer’s expense if they have not been pre-washed or used with the except of underwear due to hygiene reasons.  

If there is a fault we will offer a replacement were posable and we will cover the cost of retuning.

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